IND imports ▲ 4.2%USA coffee 0901 ▲ 11.8%VNM exports ▲ 6.1%BRA 0901.11 ▲ 9.4%DEU machinery ▲ 2.7%Last refresh: 2026-08-01

Contact us

Questions about coverage, pricing, or whether we hold the data you need? Ask and we will give you a straight answer.

Sales and demos

Coverage checks, sample reports and plan scoping.
sales@eximdataprovider.com

General enquiries

Anything else about the platform or the data.
info@eximdataprovider.com

Support

Existing customers with an account or data question.
support@eximdataprovider.com

Before you write

Including these details gets you a useful answer on the first reply.

IncludeWhy
Product or HS codeLets us confirm coverage precisely
Country or countriesDatasets differ by market
Buying or sellingDetermines whether you need importer or exporter records
TimeframeTells us how much history to check

Prefer to see the data first?

Request a free demo report — no call required.

What to include so the first reply is useful

The quickest way to a substantive answer is to send the four things that determine everything else: the HS code or a plain description of the product, the market or markets you care about, whether you are buying or selling, and roughly what scale you operate at. With those we can tell you what coverage exists for your case and send sample records drawn from your actual tariff line rather than a generic demonstration.

Tell usWhy it matters
HS code or product descriptionEverything filters from the classification
Target market or marketsCoverage depth varies by jurisdiction
Buying or sellingThe same record is read in opposite directions
Typical order or consignment sizeDetermines which counterparties are relevant to you
A company name, if verifying oneCounterparty checks are the fastest useful answer
The decision this feedsA buyer list, a price benchmark and a market study differ

What happens next

We confirm what coverage exists for your markets and at what depth, tell you plainly where it is thin, and send a sample drawn from your own tariff line. If the data does not answer your question we will say so — a subscription that does not fit is worse for both sides than a straight answer at the outset.

Questions we are happy to answer before anything commercial

Is my market covered at shipment level?

Coverage is a patchwork; we will name the tier rather than quote a country count.

What is the reporting lag for it?

It varies by authority and it changes how you read a recent gap in activity.

Can you verify this specific company?

Usually yes, and it is the fastest way to see whether the data is useful to you.

Which HS line do goods like mine clear under?

We can show what comparable consignments were actually filed against.

No call required

If you would rather not book a meeting, send the details and we will reply in writing with sample records and an honest note on coverage.

Which question you are asking changes the answer

Trade data enquiries fall into a small number of shapes, and knowing which one you are sending helps us answer it properly rather than generically. A coverage question — does this market publish counterparty names, and what is the lag — has a factual answer we can give immediately. A verification question about a named company produces a concrete result you can check against what you already know. A market question needs the tariff line and the destination before it can be answered at all. And a classification question is best answered by showing what comparable goods actually cleared under.

Response, and what we will not do

Enquiries are answered by someone who works with the data rather than by a sales sequence. If your question has a short factual answer — whether a market publishes counterparty names, what the current reporting lag is, which tariff line comparable goods clear under — you will get it in the reply rather than after a discovery call. If the honest answer is that our coverage does not fit your case, we will say that too, because a subscription that does not answer the question is worse for both sides than a straight no at the outset.

We will not add you to a marketing sequence you did not ask for, and we will not pass your details to anyone else. A request for a sample is treated as a request for a sample.

If you are checking a specific company

Counterparty verification is usually the fastest way to see whether the data is useful to you, because it produces a concrete answer against something you already know. Send the company name and the market, and we will show what the record contains: years of activity, the products actually shipped, the destination or origin spread, typical consignment sizes and recent activity. Where a jurisdiction does not publish a field, you will see the blank rather than an inference.

How to get a reliable answer out of contact us

Trade data rewards a short, boring discipline far more than it rewards technique. Four steps cover most of it, and skipping any one of them is where the confident wrong conclusions come from. Fix the classification first, because every filter, every duty figure and every price comparison downstream is keyed to the tariff line and inherits any error in it. Then read at least three years, so that seasonality and trend can be told apart rather than conflated. Then exclude the most recent one or two periods, which are still filling in as late filings arrive. Then separate value from volume, because a value movement can be price, quantity or a change of mix inside the line, and those point in different directions.

StepWhat it preventsCost of skipping it
Confirm the tariff lineFiltering the wrong productEvery downstream figure is wrong by an unknown amount
Read three yearsMistaking a season for a trendStrategy built on a cyclical high or low
Drop the incomplete tailReading reporting lag as declineWriting off buyers who never stopped buying
Separate value from volumeReading price as demandInvesting against a movement that was not demand
Check the counterpartyActing on an unverified nameCredit or capacity committed to a company with no history
Record the period and sourceUnrepeatable analysisFigures nobody can reconcile three months later

Where this sits in the rest of the site

The material here is one layer of a set that is meant to be used together. The country pages establish the shape of a market from official reported figures. The HS chapter pages take a single classification down to product level. The industry hubs group the chapters that make up a real industry and sum them, because almost no industry is one chapter. The India location pages read the national record as places, using the clearance point as a geographic signal. And the trade role pages take one job at a time — building an importer list, checking an exporter, reading a lane — and set out the signals that matter for it.

What we will not claim for it

Customs records cover goods that physically crossed a border and were declared to an authority. They do not cover services. They do not cover domestic trade, so a business selling mainly inside its own market will look far smaller here than it is. They carry no margin, no contract terms, no payment behaviour and no intent. Coverage of counterparty names varies by jurisdiction and is not universal, data arrives on a lag, and published periods are revised as corrections come in.

None of that reduces what the record is good for, and stating it plainly is what makes the rest credible. Used within its limits, customs data is one of the very few commercial sources where the underlying event actually happened, was documented at the time, and was documented under legal obligation rather than for promotional purposes. That is a rare property, and it is worth not overselling.

Ask the awkward question first

Before relying on any trade dataset — ours or anyone else's — ask which markets are covered at which depth, what the lag is in each, how company names were matched, and what happens to a historical series across an HS revision. The answers tell you more than any headline figure.